Do different users need the same add-ons?
No. Data Import Utility and Holistiplan Integration licenses can be assigned only to users who need them. Each add-on user must also have an active Client360 Core license.
Is the Sage Intacct Integration charged per user?
No. The Sage Intacct Integration is licensed at the organization level for $250 per month. Additional companies, environments, or customized integration requirements may require additional scoping.
Is implementation included with the monthly subscription?
No. Implementation services are purchased separately in prepaid 20-hour service blocks so the work can be tailored to your firm's configuration, data, and workflows.
How many implementation hours will our firm need?
The number of hours depends on your firm size, users, data quality, integrations, reporting requirements, training needs, and desired customizations.
Can we purchase additional consulting after implementation?
Yes. Ongoing consulting, training, optimization, reporting assistance, workflow improvements, and configuration support are available through prepaid service blocks.
Are Professional Services blocks refundable?
No. Implementation and Professional Services blocks are prepaid and non-refundable.
Are Redtail, Holistiplan, and Sage Intacct subscriptions included?
No. Client360 pricing does not include third-party subscriptions, licenses, transaction fees, or vendor charges.
Do you offer enterprise pricing?
Yes. Customized pricing is available for larger deployments, multiple organizations, specialized integrations, and expanded implementation scopes.
Can Client360 scale as our firm grows?
Yes. Add users, integrations, and professional services as your firm's needs evolve without paying for unnecessary functionality upfront.
How do I get a formal quote?
Complete the Request Pricing form below. Our team will review your users, integrations, implementation needs, and support requirements before preparing a customized proposal.